1. Introduction
This Privacy Policy explains how Dry Source Inc collects, uses, stores, and protects the personal information of visitors and customers who interact with our website and our computer systems design and related services. The services described on this website are developed and operated by the developer DrySource, which provides the engineering, design, and technical work behind the systems we deliver. We are committed to handling personal information responsibly and in a manner that respects your privacy and meets the requirements of applicable data protection law.
Please read this policy carefully so that you understand what information we gather, why we gather it, and the choices available to you. By using this website or engaging our services, you acknowledge the practices described here. If you do not agree with any part of this policy, you should discontinue use of the website and our services.
This policy applies to information collected through our website, through email and other direct communications with us, and in the course of providing our services. It does not apply to third-party websites that may be linked from our site, which are governed by their own privacy policies.
2. Who We Are
Dry Source Inc is a company operating in the computer systems design and related services industry, and within the broader professional, scientific, and technical services sector. Our work focuses on computer integrated systems design, including the planning, building, integration, and maintenance of dependable computer systems for businesses of all sizes.
Our registered address is:
Dry Source Inc
1574 Blair Rd
Ottawa - K1B 3K7
Canada (CA)
Our website is located at https://www.drysource.lol. For any privacy related question, you may contact us at talk@drysource.lol.
3. Information We Collect
We collect several categories of information, depending on how you interact with our website and services. The information we collect generally falls into the following groups:
- Contact information, such as your name, email address, phone number, and company name, which you provide when you request a quote, submit a contact form, or communicate with us.
- Project information, such as the details of your systems, equipment, requirements, and business needs that you share so we can assess and prepare a proposal.
- Account and transaction information, such as billing details, records of services requested, and correspondence relating to a project.
- Technical information, such as internet protocol address, browser type, device type, operating system, pages visited, and the date and time of your visit.
- Usage information, such as how you navigate the website, the links you select, and the features you use.
We do not intentionally collect sensitive personal information unless it is genuinely necessary to provide a service and you have supplied it voluntarily. Where possible, we limit the amount of personal information we gather to what is required for the purpose at hand.
The specific information we collect can vary from one interaction to the next. For example, a simple question sent by email may require only your name and contact details, while a full system design project may require detailed technical and business information about your operation.
4. How We Collect Information
We collect information directly from you when you complete a form, send us an email, call us, or engage with us during a project. We also collect information automatically through standard technologies such as server logs and cookies when you visit the website.
Information collected automatically helps us understand how the site is used and allows us to keep the site secure and functioning correctly. We may also receive information from third-party services that we use to support our business, such as analytics or communication providers, in accordance with the terms of those services.
You are never required to provide more information than you are comfortable sharing. However, certain information is necessary for us to respond to a request, prepare a quote, or deliver a service, and without it we may not be able to proceed.
When you interact with us by email or phone, we may retain a record of that correspondence in order to serve you effectively and to maintain a clear history of the services we have discussed or provided.
5. How We Use Information
We use the information we collect for the following purposes:
- To respond to inquiries, requests for quotes, and other communications you send to us.
- To design, deliver, integrate, and maintain computer systems and related services.
- To prepare proposals, contracts, and project documentation.
- To provide customer support and to manage ongoing service relationships.
- To operate, secure, and improve our website and its features.
- To comply with legal obligations and to protect our rights and the rights of others.
- To send you information about services or updates where you have requested or consented to receive such communications.
We do not sell your personal information, and we do not use it for purposes that are materially different from those described in this policy without notifying you in advance.
We may combine information collected from different sources to improve the accuracy and usefulness of the information we hold, for example to keep your contact details up to date or to better understand the services that are most relevant to you.
6. Legal Bases for Processing
Where the law requires a legal basis for processing personal information, we rely on one or more of the following grounds:
- Consent, where you have given clear permission for a specific purpose.
- Contract performance, where processing is necessary to provide a service you have requested or to take steps at your request before entering into a contract.
- Legitimate interests, where processing is necessary for our legitimate business interests and those interests are not outweighed by your rights and freedoms.
- Legal obligation, where processing is required to comply with a law or regulation.
You may withdraw consent at any time where consent is the basis for processing. Withdrawal will not affect the lawfulness of processing carried out before the withdrawal.
Where we rely on legitimate interests, we assess those interests against your rights and expectations before processing. If you object to processing based on legitimate interests, we will review the request and, where appropriate, stop the processing.
8. Data Retention
We keep personal information only for as long as it is needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The length of time we keep information depends on factors such as the nature of the information, the purpose for which it was collected, and any legal or contractual requirements that apply.
When information is no longer needed, we take reasonable steps to delete or anonymize it. Records that are necessary for tax, accounting, or regulatory purposes may be retained for the period required by applicable law.
If you would like us to delete your information before the end of the standard retention period, you may submit a request as described in the Your Rights and Choices section. We will honor valid requests to the extent permitted by law.
9. Data Security
We use appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. These measures include access controls, secure configuration of our systems, and regular review of our security practices.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. However, we work continuously to apply safeguards that are reasonable and proportionate to the sensitivity of the information we hold. If a security incident affects your personal information, we will notify you where required by law.
Our team follows internal procedures designed to keep personal information secure, including limiting access to those who need it to perform their work and reviewing access regularly.
10. Your Rights and Choices
Depending on your location, you may have the following rights in relation to your personal information:
- The right to access a copy of the information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your information under certain conditions.
- The right to object to or restrict certain processing activities.
- The right to data portability, where applicable.
- The right to withdraw consent at any time.
To exercise any of these rights, contact us using the details in the Contact Us section. We will respond within the timeframes required by applicable law and may ask you to verify your identity before taking action.
If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We encourage you to contact us first so that we can attempt to resolve the matter directly.
12. Third-Party Services
Our website may include links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party service you use.
Where we rely on third-party providers to process information on our behalf, we select providers that offer reasonable privacy and security commitments and we document those relationships as part of our data governance practices.
13. International Data Transfers
We are based in Canada, and information we collect may be processed and stored in Canada or in other countries where our service providers operate. Where personal information is transferred across borders, we take reasonable steps to ensure it receives a comparable level of protection, in accordance with applicable law.
If you access the website from outside Canada, you acknowledge that your information may be transferred to and processed in a jurisdiction whose data protection laws may differ from those of your country of residence.
By using the website or services, you consent to the transfer of your information as described in this section. If you have questions about the safeguards that apply to a particular transfer, please contact us.
14. Privacy for Children
Our website and services are intended for business users and are not directed to children under the age of thirteen. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verified parental consent, we will take steps to delete that information promptly.
If you believe a child has provided personal information to us, please contact us using the details in the Contact Us section so that we can investigate and, where appropriate, remove the information.
We do not target advertising or marketing communications at children, and we do not design any part of our website or services for use by children.
15. Do Not Track Signals
Some browsers offer a Do Not Track setting that sends a signal to websites indicating a preference not to be tracked across sites. At this time our website does not respond to Do Not Track signals in a standardized way because no consistent industry standard has been adopted.
Regardless of Do Not Track signals, we honor the choices described in this policy and do not sell your personal information to third parties.
16. California Privacy Rights
If you are a resident of California, you may have additional rights under applicable law, including the right to know what personal information we collect, the right to request deletion, and the right to non-discrimination for exercising your privacy rights.
We do not sell personal information as that term is defined under the California Consumer Privacy Act. To exercise a privacy right, contact us using the details below and we will respond in accordance with applicable law.
We do not discriminate against you for exercising any privacy right, and we will not deny you goods or services, charge different prices, or provide a different level of quality based on your decision to exercise a right.
17. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make changes, we will revise the last updated date at the top of this page.
Material changes will be communicated through the website or by other reasonable means. We encourage you to review this policy periodically so that you remain informed about how we protect your information.
Where a change materially affects the way we handle personal information, we will take steps to make the change clear, for example by posting a notice on the website or by contacting you directly where we have your contact details.
18. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Dry Source Inc
1574 Blair Rd
Ottawa - K1B 3K7
Canada (CA)
Email: talk@drysource.lol
Phone: +17165844298
Website: https://www.drysource.lol